Chapter I
The Keepers
This covenant is made by Cindermoth Games, an independent studio of artists, writers and composers. It governs the information we handle through cindermothgames.com and through our works: Pyre of Saint Veyra, The Wick Below, and those still kindling — Ashen Requiem and Moths of Hollowmere.
Where this page speaks of "we", it means the studio. Where it speaks of "you", it means whoever has wandered here, candle in hand.
Chapter II
What the Flame Reveals
Our website is a quiet hall. It has no accounts to open, no ledger of visitors, and no advertising trackers lurking in the eaves. Still, a little light escapes:
- Server records. Our host keeps brief technical logs of each request — IP address, browser and device type, the page sought, and the hour of it.
- Correspondence. Should you write to us, we receive your address, any name you give, and the words (and attachments) you send.
- Cookies. We set none for tracking or advertising. Should a strictly necessary one ever be required for the site to function, it will carry no knowledge of who you are.
Chapter III
Within the Games
Our works are complete and sold once, with no microtransactions and no in-game storefront. What passes between your game and us is therefore slight:
- Saves and progress — your flame's journey through Saint Veyra's sanctums, the light you've spent in the catacombs — are stored on your machine, or in your platform's own cloud storage if you enable it.
- Purchases and achievements are handled by the PC storefronts and console platforms through which you bought the game. They share with us only sales figures and similar summaries, not your payment details.
- Crash reports, where a game offers them, carry technical details (hardware, operating system, the moment of failure) so we may mend what broke. They do not carry your name.
- Playtests. Should you answer a call to test Ashen Requiem or another work-in-progress, we will ask for your email and perhaps your feedback, gameplay recordings or survey answers — and tell you plainly at the time what we'll gather.
Chapter IV
Why We Keep It
We keep what we keep for honest ends only: to answer you, to deliver what you request, to repair and improve our games, to guard the site against abuse, and to satisfy the law.
Where the law asks for a reason (a "lawful basis"), ours is usually our legitimate interest in running a small studio well, your consent (for playtests, which you may withdraw), or a legal obligation.
We do not profile you. We do not trade in your attention. We will never sell your personal information.
Chapter V
Those Beyond the Circle
Few are let past the threshold. We share personal information only with the service providers who help us keep the lights lit — our website host, our email provider, crash-reporting and playtest tools — and only so far as they need it to serve us. They are bound to protect it and to use it for nothing else.
We may also disclose information if the law compels it, to defend our rights, or to protect someone from harm. Should the studio ever pass into other hands, this covenant passes with it.
Chapter VI
Crossing Far Waters
Our providers may hold information in countries other than your own. Where information leaves the UK or European Economic Area, we rely on recognised safeguards such as standard contractual clauses so that it remains protected wherever it rests.
Chapter VII
How Long the Candle Burns
Nothing is kept forever. In ordinary course:
- Server logs fade within about 30 days.
- Crash reports are kept up to 12 months.
- Playtest sign-ups and feedback are kept until the test ends and for up to 12 months after, unless you ask to stay on our list for future calls.
- Correspondence is kept for up to two years after our last exchange.
- Business and tax records are kept for as long as the law requires.
Chapter VIII
Wards & Seals
We protect what we hold with encrypted connections, limited access, and providers chosen for their care. No ward is unbreakable; should a breach ever touch your information, we will tell you and the proper authorities as the law requires.
Chapter IX
The Young
Our works dwell on fire, ruin and the restless dead, and are rated by their platforms accordingly. They are not made for children, and we do not knowingly collect personal information from anyone under 13 (or the higher age your land may set). Playtests are open only to adults.
If you believe a child has sent us their information, write to us and we will remove it.
Chapter X
Your Rites
Wherever you dwell, you may ask us:
- to reveal what we hold of you, and give you a copy;
- to amend what is mistaken;
- to erase it;
- to restrain or cease a use you object to, or withdraw consent you gave;
- to carry it to another, in a common format.
Residents of the EU, UK, California and elsewhere may hold these rights by law; we extend them to everyone. We will answer within one month, at no cost, and will not treat you differently for asking. You may also bring a complaint to your local data protection authority.
Chapter XI
Revisions
As new works emerge from the ash — Moths of Hollowmere among them — this covenant may be rewritten. The date above will mark each revision, and any grave change will be announced on our homepage before it takes effect.
Chapter XII
Summoning Us
For any question, request or whisper concerning your information, write to [email protected]. Mark it "Privacy" and it will reach the right hands.